Projects we deliver
The problems UK businesses most often bring to us, and how we solve them: what we look at first, what we build or change, and what's different afterwards.
Bespoke softwareReplacing a quoting spreadsheet with an internal app
Web & mobile appsA customer portal for a field-service company
Cloud & DevOpsMoving an office server to the cloud
Managed IT & supportTaking over IT for a growing team
Bespoke software
Replacing a quoting spreadsheet with an internal app
The problem
Quotes are built in one shared spreadsheet. Prices go out of date, two people overwrite each other's changes, and nobody can see who changed what.
How we solve it
- Sit with the sales team and map how a quote is really put together.
- Build a small web app with one maintained price list, approval steps for discounts and branded PDF quotes.
- Connect it to the accounting package so an accepted quote becomes an invoice without retyping.
What changes
- One source of prices
- A record of every change
- No double entry into accounts
Web & mobile apps
A customer portal for a field-service company
The problem
Customers phone and email to book visits, chase progress and ask for copies of certificates, so the office spends much of the day answering the same questions.
How we solve it
- Prototype the three things customers ask for most and test it with a handful of them.
- Build a portal where customers book visits, see job status and download certificates.
- Connect it to the scheduling system the engineers already use, so nothing is entered twice.
What changes
- Fewer routine calls
- Customers can self-serve at any hour
- Certificates in one place
Cloud & DevOps
Moving an office server to the cloud
The problem
An ageing server in a cupboard holds the shared files and a line-of-business application, and the backups go to a USB drive that someone takes home on Fridays.
How we solve it
- Assess what the server does, who depends on it and what it would cost to run in the cloud.
- Move files to cloud storage and the application to a managed cloud server, one at a time and out of hours.
- Set up automatic, tested backups and monitoring, then retire the old hardware.
What changes
- No single box to fail
- Backups that are tested
- Access from anywhere, securely
Managed IT & support
Taking over IT for a growing team
The problem
IT has grown up around the office manager. Laptops are set up by hand, passwords are shared, and nobody is sure the backups work.
How we solve it
- Audit every device, account and licence and write up the risks in plain English.
- Bring laptops under central management, switch on multi-factor sign-in and fix the backups.
- Hand day-to-day issues to the helpdesk, with a standard checklist for starters and leavers.
What changes
- Office manager back to their actual job
- Starters set up on day one
- Leavers locked out the same day
Start a conversation
Recognise one of these?
A few lines is enough. We'll reply within one business day to arrange a call.
- 1You tell us what you need by form, email or phone.
- 2We reply within one business day and book a short call.
- 3If we're a good fit, you get a written scope and quote.
- Phone
- 07869 579246
- Hours
- Monday to Friday, 8:00–18:00