Software, cloud and IT support for UK businesses
We build bespoke software, run cloud infrastructure and look after day-to-day IT. One team, from the first line of code to the helpdesk call.
- 24/7Monitoring for managed clients
- 99.9%Uptime target on infrastructure we run
- HelpdeskMonday to Friday, 8:00–18:00
- 1 dayTo reply to every new enquiryLeeds-basedUK-wide
How we work
From the first call to looking after it
The same four steps on every project, so you always know what happens next.
- Step 01
Talk it through
A no-obligation call about what you need. If we are not the right fit, we will say so.
- Step 02
Scope and quote
A written scope, timeline and price, agreed before any work starts.
- Step 03
Build in the open
Regular check-ins and working demos, so there are no surprises at the end.
- Step 04
Look after it
Support, monitoring and improvements for as long as you need them.
What we do
Three practices, one team behind your technology
Whether you need new software, a move to the cloud or reliable day-to-day IT, we build it, run it and look after it. You only ever have one team to call.
Explore servicesSoftware & apps
Bespoke business software, web apps and mobile apps, built around how you already work.
Cloud & DevOps
Cloud migration, infrastructure management and automated deployments.
Managed IT & support
Helpdesk, devices, security and backups under one agreement.
Expertise
Where careful engineering meets everyday IT
We bring a developer's discipline to day-to-day IT, and day-to-day common sense to software. That way, what we build is easy to run, and what we run is easy to support.
Internal tools & dashboards
Replace spreadsheets and copy-and-paste with software that fits how your team already works.
Cloud & monitoring
Infrastructure that is watched around the clock, patched on schedule and backed up every day.
Helpdesk & devices
A helpdesk your staff can call, and laptops and accounts set up properly from day one.
Security & resilience
Multi-factor sign-in, patching and tested backups. The basics, done properly and checked.
Why one team
Fewer suppliers, fewer gaps
Most small businesses end up with a developer, a hosting company and an IT support firm. When something breaks, each one points at the others, and someone on your team spends the afternoon in the middle.
Three suppliers
- Three contracts, three invoices, three phone numbers
- Nobody owns the whole picture
- Problems bounce between companies
- Knowledge leaves when a contractor does
One team
- One agreement and one point of contact
- The people who built it also run it
- Problems are fixed, not forwarded
- Everything documented, and the documents are yours
By the numbers
Why the basics still matter
Figures from the UK Government's latest Cyber Security Breaches Survey, and what we do about each one for the businesses we look after.
- 43%
43% of UK businesses identified a cyber breach or attack in the last 12 months. That is about 612,000 businesses.
We monitor, patch and back up your systems so problems are caught early. - 38%
38% of businesses were hit by phishing, by far the most common type of attack.
Multi-factor sign-in and endpoint protection limit the damage, and staff can ask the helpdesk before they click. - 47%
47% of businesses use two-factor authentication. More than half still rely on passwords alone.
We switch on multi-factor sign-in across your accounts and keep it on. - 34%
34% of businesses have a policy to apply software security updates within 14 days.
Updates rolled out on a schedule, on every server and device we look after.
Source: Department for Science, Innovation and Technology, Cyber Security Breaches Survey 2025/26 (published 30 April 2026; survey carried out August to December 2025).
Questions
Common questions
Quick answers about working with us. Can't see yours? Ask us directly.
Ask a questionWhat does Providence Academy do?
We're a software and IT services company based in Leeds, working with businesses across the UK. We build bespoke software and web and mobile apps, move businesses to the cloud and run it for them, and provide managed IT support. One team covers all three, so there's only one place to call.
Do you only work with businesses in Leeds?
No. We're based in Leeds and work with businesses across the UK, mostly remotely. When something needs hands on site, such as a workshop, a new office or a network fault, we arrange a visit.
How much does it cost?
Software and app projects get a fixed quote after a short discovery phase, so the price reflects your real requirements. Cloud migrations are fixed-price, with a monthly fee to run them. Managed IT support is a monthly fee per user.
How quickly will you reply?
A person replies to every new enquiry within one business day. For managed IT clients, the helpdesk is open Monday to Friday, 8:00–18:00.
Can you take over from our current developer or IT provider?
Yes. We start by reviewing the code, hosting or IT setup, fix anything urgent and write it all down. Then we agree a plan for ongoing support. We can also work alongside someone you already have in-house.
Do you work with small businesses?
Yes. Most of our work is for teams of a few people to a few dozen. We size the work to the business, without enterprise complexity or cost.
Start a conversation
Tell us what you're working on
A few lines is enough. We'll reply within one business day to arrange a call.
- 1You tell us what you need by form, email or phone.
- 2We reply within one business day and book a short call.
- 3If we're a good fit, you get a written scope and quote.
- Phone
- 07869 579246
- Hours
- Monday to Friday, 8:00–18:00